PCSN Statement of Privacy

All the personal information supplied by you, whether voluntarily or mandatory, will be recorded. Further,
information processing will happen regardless of the form or medium in which the information is supplied.
We have a strong commitment to respecting privacy concerns and will expressly request information that
personally identifies you or allows us to contact you.

If you are under 18 years of age (a minor), we will require the consent of your parent/guardian/competent
person before we process such minor’s personal information, unless it is in the public interest that we do so. If you have furnished us with personal information on behalf of a third party, you hereby agree that you have the necessary consent to agree to our terms on behalf of the third party. Further, you indemnify us against any claims from such a third party.

Generally, personal information is requested when requesting a particular service. You agree to provide
accurate and current information and not to impersonate or misrepresent any person or entity or falsely
state or otherwise misrepresent your affiliation with anyone or anything. We may require and/or use your
personal information as follows: to transact with you via SMS, telephone, cell phone, postal address e-mail to provide services to you; to enable us to process, validate and verify requests for services and for the
purposes for which you specifically provided the information.

Any other purpose: Prison Care and Support Network (“PCSN”) use personal information to account for
parishioners’ pledges and donations.

We shall be entitled to disclose personal information if required to do so

  • to comply with applicable law or with a legal process served on PCSN or in the good faith belief that
    such action is necessary
  • to protect and defend the rights or property of PCSN, and
  • for the purposes of distributing same to various employees and/or third parties who assist us in
    providing services to you and thus need to know your personal information to render proper and
    efficient service to you.

We will ensure that all such employees, volunteers and/or third-party service providers have legal
agreements that protect your confidentiality and non-use obligations of your personal information.

While PCSN takes reasonable measures to keep your personal information confidential, we cannot be held
liable for any loss or damages suffered due to disclosing such information due to circumstances beyond our reasonable control.

We will:

  • treat your personal information as strictly confidential;
  • take appropriate technical and organisational measures to ensure that your personal information is kept secure and ensure the protection against unauthorised or unlawful processing, accidental loss,
    destruction or damage, alteration, disclosure or access;
  • promptly notify you if we become aware of any unauthorised use, disclosure or processing of your personal information;
  • provide you with reasonable evidence of our compliance with our obligations under this policy on reasonable request; and
  • upon your request, promptly return, destroy, rectify any and all of your personal information in our
    possession or control.

We will not retain your personal information longer than the period for which it was originally needed unless
we are required by law to do so for historical, statistical, research purposes or you consent to us retaining
such information for a more extended period.

You have the right at any time to rectify the Personal Information collected, object to the processing of
Personal Information (subject to legislation) and lodge a complaint at the Information Regulator with contact details:

Contact details of Prison Care and Support Network:
23 Morningside Street, Pinelands, 7405
Telephone number: (021) 531 0550

Please address all enquiries to the Information Officer:

Information Officer:Antonio Dos Santos
Physical Address:23 Morningside Street, Pinelands, 7405
Telephone Number:+27 21 531 1550
E-mail:prisoncare@mweb.co.za